Our Mission

With professional competence, respect, and compassionate service, we promise to guide you to informed decisions that will enrich your life through better hearing and balance healthcare.

About Us

Since 2003, Allegany Hearing & Balance has been serving and supporting the surrounding LaVale and Oakland, MD communities, caring for you with state-of-the-art hearing technology typically found only in large metropolitan areas.

Locally owned, independent, and community oriented, Allegany Hearing & Balance Center typically donates 10% of its profits to local and regional charities and volunteers with various charities and organizations, like the Children’s League and the Cleft Palate Team, Landon’s Library, and Project Healing Waters Fly Fishing, among others.

Allegany Hearing & Balance Center is trusted by regional physicians who come to us to treat themselves and their families. You can trust us, too! As it is routine to check your blood pressure, blood sugar, and cholesterol levels, you should also check your hearing routinely. You can trust us to do a thorough examination and give you honest feedback about your best treatment option.

Learn about the patient journey

10 Reasons to Choose Allegany Hearing & Balance Center

You will be educated about your individual issues, whether it be hearing loss or balance problems.
You will be provided with educational materials about hearing loss and the technology options available, to help you make informed choices about your hearing care. If balance is the issue, we will provide materials to help you understand that as well.
You will be coming to the most trusted hearing and balance clinic in the region.
Our expertise and variety of services mean you get the care you deserve, and we have the reputation to prove it. We have the only Board Certified Doctors of Audiology in the area. Our hearing care providers have the skill set to develop a comprehensive hearing treatment or balance rehab plan that incorporates the most effective treatment options.
Your unique needs are our priority.
You will undergo detailed audiometric testing so we can address the specific nature of your unique hearing loss. Our diagnostic examinations accurately determine what listening environments are particularly problematic for your lifestyle, and a treatment plan is developed specifically for your individual hearing needs.
State of the art diagnostic equipment.
You will find only state of the art diagnostic equipment in our offices. Our audiological and balance testing equipment rivals that seen only in large metropolitan areas or in university settings. Using the best equipment, coupled with the expertise of our skilled staff, enables us to provide an accurate diagnosis, which results in a personalized treatment plan.
State-of-the-art hearing aids optimize your ability to hear.
We work with the world’s best manufacturers, and we offer a complete lineup of the most technologically advanced hearing systems available anywhere.
Hearing aid fitting and programming that is customized to you.
Armed with an accurate diagnosis, our providers tailor your fitting to your hearing needs with technology that is comfortable to wear and offers unmatched clarity.
Exceptional follow-up care by our expert team.
As part of our comprehensive better-hearing program, you’ll receive ongoing, personalized customer service which includes cleanings, free batteries, and hearing aid reprogramming when changes in hearing and lifestyle occur.
We will always be here for you.
We have been serving the local community and helping people hear better and regain their balance for 35 years now, and you will be able to continue to count on us for many years to come.
You can trust us.
When it comes to serving you, you can trust that we will be completely honest and open with you about every aspect of your care. When we say that we are going to do whatever it takes to help you, we will do all we can to do just that.
We absolutely love what we do!
You are why we show up to work everyday! We truly love helping our patients reconnect with their families and loved ones through better hearing, and we love helping people regain their independence and confidence with improved balance. Our passion for better hearing and balance means you get the best experience — every time.


See what people are saying about Allegany Hearing & Balance Center

  • One is always greeted with a friendly hello and a great smile. The service is great and always willing to be of service. Thank you!

    Harley Rotruck

  • We live on the Eastern Shore and were getting very poor service. We changed to Allegany Hearing and have been very happy with their service. They work us in on short notice and take good care of my hearing aids.


  • The staff were kind and helpful. It was a pleasant experience–the way they tested my ears and explained what would be best for me. They were willing to work within my budget on a payment plan. My hearing aids helped me to again have conversations and to go to church. It’s so wonderful to hear again!


  • Jana Brown and staff truly understand the needs of their patients. They take their time and personally get to know each person that enters their clinic. They make sure that you are satisfied with treatments and referrals to other doctors that can help you with your disabilities. I don’t think I would have gotten through my hearing and balance problems without Jana and her staff. Me and my family are so grateful they helped me.

    Andy Dolly

  • I don’t really have a funny story to tell—just a story with a happy ending. After years of not being able to hear, pretending that I could, and missing more and more that was going on around me, I can hear now. I appreciate the patience, care, and skill of Dr. Erin Reed as she helped me become used to a louder, but much more interesting world and the friendliness and competence of the staff at Allegany Hearing and Balance. Thank you.


  • A friend told me about Allegany Hearing & Balance and how professional and comfortable the staff makes you feel. I love how my aids fit, and now I can clearly hear. I tell all my friends. There are many styles and affordable prices to choose from. You have three months to make your final decision about your purchase, but it took me only one day, and I knew my hearing aids were for me!

    Robin Weaver